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Ordering online

Please find below a quick and easy guide on how to place an order on the LGC Webshop.

The simple steps

  • Create an LGC webshop account by registering for a web account
  • Login to your LGC webshop account.
  • Find the reference materials you need via the online search and add items to your basket.
  • Use our simple check-out process to complete your order online. Select to pay via your LGC credit account or by credit card, and then select the billing and shipping addresses when checking out.
  • Once LGC receives your order it will be processed and shipped.

Sign in to LGC

Please go to www.lgcstandards.com, and then click onto the Sign In link within the red box as shown below:

Once the user has clicked on the Sign In link the Login screen appears as shown below, this is where the user enters their E-Mail and Password:

Search for reference material and add to basket

Users can search for a product (please see the online search bar below) and then add the product to the basket as illustrated below by clicking on add to basket:

In the online search bar, see Enter search term... users can search either by all products, or further narrow down their search by using the drop down on the search bar menu – options include: product name, produce code, CAS number, analyte and drug group.

Below is an example that a user would see when they search for product code “mm0001.00”:

Users can then search for other products as required. There are four stages that will demonstrate the basket functionality as follows:

Checkout – review basket

Users can review the items in their basket and take the following actions below.

  • Basket Quick add – Type in “Exact” Product Code & click “Add”. This adds item to basket.
  • Remove items – Remove a single line by clicking “Remove” in the “Delete” Column.
  • Clear all items – Click “Empty basket”. A confirmation will ask you to confirm.
  • Update items – Update quantities by clicking on the “Update” button.
  • Checkout –Progress order by clicking “Checkout”.

Checkout – select addresses

Users can review the billing address information and select their shipping address.

Checkout – place order

The final review page is where a user can review the full order details including the product subtotal, discounts, tax and freight information.

Basket lines include prices inclusive of contract specific discounts, plus any additional quantity based discounts if applicable which are listed above in the discounts column.

Controlled drugs (Cont.drugs) inform user if products are controlled. Controlled items may incur an additional shipping charge or license fee. The sales office will be in touch if applicable.

Actions for the user to take on the final review page include:

  • Select the payment method (LGC Credit account or credit card)
  • Enter the required PO number (if known) and click “Place order”
  • Click “Place order” button to place your order with LGC. 

Order confirmation

Upon placing their order with LGC a user is shown an order confirmation page summarising the order as illustrated below.

Key information available to users:

  • Order number
  • An email confirmation will be sent to the user who placed the order
  • Users can Print order receipt confirmation
  • Order will be listed in “Order history” section of the LGC webshop, where users can track status of their order until receipt.
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